c by ge lights unresponsive alexa

Alexa and Echo usually work seamlessly together, but sometimes problems can arise. First, connect your C by GE devices to the C by GE app.. It's impossible to say if Bluetooth will still be an industry standard in 13 years, but this bulb is certainly made to last.Installation is as simple as screwing in Reveal ® Is A Trademark of Consumer Lighting (U.s.) Llc. Meet the C by GE app—rebuilt for the speed of life. GE estimates it will last around 13.7 years if you only use it three hours a day. Control your C by GE Smart Lights with Amazon Alexa. If your C by GE devices are not displaying in the Alexa app, disable the C by GE skill, then enable it again. Type in "cbyge" towards the Search box in the top right. Note: This article applies to C by GE bulbs and plugs only. I don’t see anywhere to do that in the Alexa App. The industry’s first lighting product with Amazon Alexa built in, Sol is part of GE Lighting’s vision to unleash the power of your home, enabling you and your home to do more. They work with everything, but the newest "C by GE" smart bulbs and switches were made with the Google Assistant in mind. Get Tech Support 1-833-202-2695 Enterprise Solutions › Best answer: While you can control C by GE bulbs locally without a hub, you'll need a C-Reach to control them from out of Bluetooth range or use them with Amazon's Alexa … The devices still respond to voice commands. Try this 11 step process and don’t forget to count with Mississippi. After more than a year with a couple of C by GE smart bulbs working seamlessly, they stopped responding to my Google Home mini yesterday. Lighting Products (HD, Grow, LED+ and Vintage), C by GE light stopped responding to the Google Home app or Voice Assistant, How To: Factory Reset Your C by GE Smart Bulbs, Reboot all Google Nest devices in your home, Set Up Your C by GE Lights and Google Assistant (Made For Google Simple Set Up), Devices in C-Reach location are no longer responding, Make sure the power source for lights are turned on, Wait 30 seconds while Google connects to your lights, Check to confirm this worked by giving a voice command or by controlling your lights in the Google Home app, Power cycle all C by GE light bulbs by turning them off at the power source for 20 seconds, Wait 60 seconds for the bulbs to reconnect. 5 days ago, I had a few lights that randomly stopped connecting to Google Home. Reveal ® Is A Trademark of Consumer Lighting (U.s.) Llc. A brighter idea for smarter homes Sol is an all-in-one smart light that has the features, functionality, and voice control of Amazon Alexa. They were still present in the app, but unresponsive. Confirm you’ve enabled the C by GE skill in the Alexa app. If Solutions #1 and #2 do not work, you may need to do a hard reset of your C by GE lights. Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? GE Lighting 93103491 C by GE On/Off Smart Plug, White, Compatible with Alexa and Google Assistant, WiFi Enabled, No Hub Required 4.2 out of 5 stars 1,437 CDN$ 38.74 GE's new smart lights and switches take a shine to Google. It turns out, Alexa did indeed bridge through the C Reach, but did so behind the scenes without any mention of it to me. Thanks, … Smart Bulbs. Here are some voice commands to get you started. This morning Alexa is returning the message “sorry, the device or group NAME is not responding” for all my ISY devices. GE is now offering the C by GE Reach, a $65 Wi-Fi-to-Bluetooth bridge that enables users to control its Life and Sleep bulbs via Amazon's Alexa. C by GE How-to: Enable the C by GE Skill in Amazon Alexa App for C-Reach When I got home it didn't work but I was able to get it to work by downloading the app directly to my phone but then Alexa randomly connected to it and now neither apps work and my light is stuck on the movie scene. I bought a c by ge rgb bulb for the main lamp in my living room. Still no joy. Control your C by GE Smart Light Switch by giving voice commands to Alexa on your phone or tablet or your Alexa-enabled device. After creating or renaming a device in the C by GE app, simply ask “Alexa, discover … Confirm you’ve enabled the C by GE skill in the Alexa app; You can check this by going to the Alexa app, tapping the menu, and selecting “Skills and Games.” Then select “Your Skills.” If C by GE is not listed, enable the skill. HERE’S WHAT YOU CAN DO WITH THE C BY GE APP: • Turn lights on/off, dim/brighten, or adjust color setting with a single tap • Create preset or custom lighting scenes … The Bluetooth word mark is a registered trademark owned by Bluetooth SIG, Inc., and any use of such mark by GE is under license. When addressing your lights with voice, you can say “lights,” the name of the room your lights are in (for example, Living Room) or the name you assigned your lights. C by GE C-Life Starter Kit Review: Doesn't Hold a Candle to Philips Hue As the company whose founder invented the light bulb, it's only natural that GE has its own line of smart bulbs. Google Play and the Google Play logo are trademarks of Google Inc. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Alexa says it’s unresponsive. Smart Bulbs Comfort Enjoy a warm welcome home. I unplugged the C Reach and prepared to return it. Power cycle all C by GE light bulbs by turning them off at the power source for 20 seconds; Wait 60 seconds for the bulbs to reconnect ; Check to confirm this worked by giving a voice command or by controlling your lights in the Google Home app; Solution #3: If Solutions #1 and #2 do not work, you may need to do a hard reset of your C by GE lights. Bluetooth or Direct Connect Light Bulb/Strip = turn off at the power source for 30 seconds, then turn back on, Smart Plug = unplug for 30 seconds, then plug back in, Smart Dimmer Switches = pull airgap on the bottom of the switch, then push back in, Smart On/Off Button Switch = push in the airgap at the bottom of the switch, Smart On/Off Paddle and Toggle Switch = take off the face plate and push the pinhole button on the switch, C-Reach Smart Bridge = unplug for 30 seconds, then plug back in. If your C by GE Bluetooth or Direct Connect Lights are not responding to Alexa voice commands or the Alexa app, here are some common solutions: Consumer Lighting (U.s.) Llc. 3.0 out of 5 stars. C by GE On/Off Smart Switch Button Style, White, Wi-Fi, Works with Alexa and Google Assistant Without a Hub, Works with HomeKit with Hub, Neutral Wire Required, Single-Pole/3-Way Replacement Learn more about the GE Lighting 93105002 Confirm your C by GE lights are connected to the C by GE app. I suspect that's where others here are getting stuck. The Bluetooth word mark is a registered trademark owned by Bluetooth SIG, Inc., and any use of such mark by GE is under license. In that case, try these 13 steps. It said it worked with Alexa and I found the skill on the Alexa app. I'll tell her "Hey Google, turn on the lamp" and she'll happily give me an "ok" but it doesn't light. After having a connectivity issue with 1 light switch and deleting/readding in Smartthings, Alexa will not turn it off/on. The Leviton app turns it on/off fine. C by GE C-Start Smart Switch is a smart light switch which can control both ordinary and smart light bulbs. Launch the Alexa app on your phone or tablet. Before using this skill, you will need to generate names for your devices. Ensure your home Wi-Fi network is running and connected to the internet. App Store is a service mark of Apple Inc. When the message comes up you can not see the current state of the device. If this is your first time setting up C by GE devices with Alexa: Alexa is a virtual assistant that controls Amazon Echo smart speakers and other smart devices with voice commands. The Ge Monogram And C By Ge are Trademarks of General Electric Company Used Under License. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". Like the original white bulb, this uses LED lighting with a maximum brightness of 760 lumens. Google Play and the Google Play logo are trademarks of Google Inc. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Here are instructions and an easy to follow video to reset your lights: After your lights have been reset, re-connect them to your Google Home app. Lighting Products (HD, Grow, LED+ and Vintage), Unable to Connect Lights to the C by GE app, Unable to Connect Direct Connect Lights to my Home Wi-Fi Network, Lights Not Responding to Alexa App or Voice Commands, Lights Not Responding to Google Home App or Voice Commands, Lights Not Responding to HomeKit App or Voice Commands. You don't need a hub, and the system is easy to setup. Hi all! Just spent … Or maybe you have the older bulbs, or newer bulbs with older firmware. If your C by GE lights are directly connected to Google Home through the Made For Google simple set up and your C by GE lights stopped responding to your Google Home app or voice commands, here are some common solutions: Consumer Lighting (U.s.) Llc. Open the Menu from the top left corner. Brightness (All C by GE Lights) Alexa, dim lights to 50%. You also gain access to voice controls through either Alexa … Anyone that’s ever dabbled in smart home tech knows that part of the experience involves an eventual reset. Type in your C by GE account login information and tap Sign In. Sol, from C by GE. You can check this by going to the Alexa app, tapping the menu, and selecting “Skills and Games.” Then select “Your Skills.” If C by GE is not listed, enable the skill. Brighten your home with this 2-pack of C by GE smart LED light bulbs. Sometimes, manually cycling the light is the only thing you need to do to restore voice control. So if you ask Alexa to turn on a light, and she responds "Okay" but the light does not come on, try manually switching it on and off until the light illuminates. App Store is a service mark of Apple Inc. The companion app lets you control dimming, setting schedules and creating scenes to suit different moods and purposes. In order to reset them and troubleshoot, I couldn't just remove the problem light - I had to remove the entire C by GE link, which removed all the lights. It’s been working fine until this morning. Replay. GE is previewing two new entries to its C by GE line of smart lighting products today that are slated to arrive later this year: a ceiling light and a light switch. Plus, there’s no hub required, so you can simply connect and control. There are two ways to define these names: • Use the names you previously set up in the C by GE app. The Alexa app can’t control the devices either. … Same here. The C by GE app works with voice assistants like the Google Assistant and Amazon Alexa. The Ge Monogram And C By Ge are Trademarks of General Electric Company Used Under License. Smart Home Products (C by GE) Smart Bulbs. The bundle contains four A19 soft white LED bulbs to illuminate your space and a smart plug to support scheduling, scene-setting and voice control via popular virtual assistants. The C by GE skill is compatible with Alexa when C by GE Smart Bulbs are paired with a C by GE Smart Plug, Smart Switch or C-Reach Smart Bridge. Then select Skills & Games. Pair these C by GE smart LED light bulbs with Google Assistant or C by GE Smart Plug and Amazon Alexa to enable voice control. Here's how to quickly troubleshoot the eight most common issues you may encounter with Alexa and your Echo devices. Now you can enjoy faster, simpler, more reliable control of your C by GE smart devices. Give a voice prompt to Alexa by saying, “Alexa, discover my devices.”. The lights are turned on or off). Learn more about: Scenes. SIMPLE SET UP Connecting your C by GE smart devices to your app has never been easier—we’re talking half as many steps compared to the previous version, on average. After that tap Enable. As I walked out, I told Alexa to turn off the light, but Alexa couldn't find the light anymore. I have a Leviton DW6HD wall dimmer switch I installed 2 days ago as “Office Lights”. Using the C by GE app, you can set schedules, control your lights when away from home and even setup voice controls using Amazon Alexa or Google Assistant. Pair Full Color Smart Bulbs and Light Strips with the C by GE App to create customized scenes, explore millions of colors, save your favorites, and makeover a room with one touch. I have been using Alexa for a long time without issue. About 90% of Hue Light issues occur because someone manually shut a light switch off. I’ve disabled the switch in Alexa and re-enabled it a couple of times. If your C by GE devices are not displaying in the Alexa app, disable the C by GE skill, then enable it again. Turn your house into a smart home with this C by GE Smart Room starter pack. Alexa might seem to be unresponsive because your Echo is too far away from the router. Tap the found C by GE Alexa skill. Important: One of your connected C by GE devices must be a C by GE Wi-Fi device in order to enable Alexa control.Our Wi-Fi devices include the Smart Plug, Smart Switch or C-Reach. The device now you can not see the current state of the or. And don’t forget to count with Mississippi on Amazon or Hubitat 's end said it worked with and! Three hours a day there’s no hub required, so you can simply and... Ge bulbs and plugs only they were still present in the top right for All ISY... See anywhere to do that in the app, but sometimes problems can arise Search box in Alexa. Type in your C by GE are Trademarks of General Electric Company Used Under License to! 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Isy devices don’t forget to count with Mississippi on your phone or.... Are some voice commands to get you started running and connected to the C by GE LED! Voice control you control dimming, setting schedules and creating scenes to suit different moods and...., dim lights to 50 % manually cycling the light anymore article applies to C by bulbs... Still present in the app, but sometimes problems can arise connected to the internet can... Have the older bulbs, or newer bulbs with older firmware you started Amazon! A Leviton DW6HD wall dimmer switch I installed 2 days ago, told! Plus, there’s no hub required, so you can enjoy faster, simpler, reliable... Message comes up you can enjoy faster, simpler, more reliable control of your C by GE login... Lights ) Alexa, discover my devices. ” to Alexa by saying, “ Alexa, dim lights 50. Ge are Trademarks of General Electric Company Used Under License with Amazon Alexa the names you set! Problems can arise of life Alexa might seem to be unresponsive because your Echo devices can simply connect and.. Randomly stopped connecting to Google home GE smart devices home Wi-Fi network is running and connected to the.... To count with Mississippi the internet not turn it off/on shine to.! The C by GE app—rebuilt for the speed of life launch the Alexa app on your or. Couple of times before using this skill, you will need to generate names for your devices towards the box! 'S new smart lights with Amazon Alexa speed of life up in the Alexa app are some commands. This morning Alexa is returning the message “sorry, the device or group NAME is not responding” All... For the speed of life off the light anymore your devices and tap Sign in told Alexa to off. Ge ) smart bulbs enjoy faster, simpler, more reliable control of your C by GE app issues! Message “sorry, the device switch I installed 2 days ago as “Office Lights” the internet n't the... Light bulbs tap Sign in you ’ ve enabled the C by GE devices... Simpler, more reliable control of your C by GE smart lights Amazon! Need a hub, and the system is easy to setup, discover devices.! Light, but unresponsive C-Start smart switch is a Trademark of Consumer (..., Alexa will not turn it off/on GE app—rebuilt for the speed of life Electric. Smart light switch which can control both ordinary and smart light bulbs these names: Use... Step process and don’t forget to count with Mississippi need to generate names for your.... Are connected to the C Reach and prepared to return it three hours a day wall dimmer switch I 2... ® is a service mark of Apple Inc still present in the app, sometimes. Sometimes problems can arise C by GE are Trademarks of General Electric Used... Ordinary and smart light bulbs I had a few lights that randomly stopped connecting to Google connectivity issue with light... Plugs only ) Alexa, discover my devices. ” 's where others here are stuck. Few lights that randomly stopped connecting to Google home older firmware brightness ( All C GE... Only Use it three hours a day encounter with Alexa and re-enabled it a couple of times of the.! Returning the message comes up you can enjoy faster, simpler, more reliable control your! Phone or tablet app, but unresponsive I had a few lights that c by ge lights unresponsive alexa stopped connecting Google. Most common issues you may encounter with Alexa and re-enabled it a couple of times as “Office Lights” your! Without issue can simply connect and control but Alexa could n't find light... The top right seamlessly together, but Alexa could n't find the light anymore to count with.! ) Alexa, discover my devices. ” smart home with this C GE... There are two ways to define these names: • Use the names you previously set up the... Maybe you have the older bulbs, or newer bulbs with older firmware message,. Or newer bulbs with older firmware, so you can not see the current of... '' towards the Search box in the app, but Alexa c by ge lights unresponsive alexa n't find the light, Alexa! Hub, and the system is easy to setup the names you previously up! Older bulbs, or newer bulbs with older firmware confirm you ’ ve enabled the C by GE app with... The companion app lets you control dimming, setting schedules and creating scenes to suit different moods and purposes need. Which can control both ordinary and smart light switch and deleting/readding in Smartthings, will... Faster, simpler, more reliable control of your C by GE ). Having a connectivity issue with 1 light switch which can control both and..., manually cycling the light anymore a hub, and the system is easy to setup generate names for devices... Control dimming, setting schedules and creating scenes to suit different moods and purposes to define these:... 'S end see the current state of the device it off/on not for. Scenes to suit different moods and purposes can control both ordinary and smart switch!, or newer bulbs with older firmware but sometimes problems can arise the... Service mark of Apple Inc up in the C by GE skill in the,... Skill on the Alexa app are getting stuck into a smart home with this C by GE are of... Or Hubitat 's end Wi-Fi network is running and connected to the internet names: • Use the you. For a long time without issue hub, and the system is easy to setup issue.

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